VP - Head of Customer Success & DevOps
+14 Years experience in Customer Success, Enterprise Architecture and Analytics
Bala is a technocrat with a degree in Information Technology. Self Motivated, result-oriented Customer Success professional with strong, commercial and technical expertise in Analytics, BI Tools, Cloud technologies and Data strategy.
Prior to data/\bridge, Bala was working in Qlik as a Senior Customer Success professional and he was associated with very large customers across business verticals like banking, Pharma, High Tech & Telco. He worked with these customers as a trusted advisor and helped them to use Qlik products efficiently.
Bala joined data/\bridge in January 2021 as Head Of Customer Success & Devops and has been leading the team since then and focused on driving adoption, customer engagement & customer satisfaction.
Currently living in Bangalore, Traveller and a Pigeon fancier.
Customer first is our virtue and we strongly believe in it